Our Quality, Health, Safety and Environment (QHSE) policy is aimed at achieving the greatest possible level of safety, the best possible protection of health and the environment, the promotion of wellbeing, and the prevention of work-related absenteeism. The policy is directed towards promoting and maintaining a way of working and a standard of conduct that prevents personal injury and/or harm to the health of employees and third parties, as well as material and environmental damage.
Continuous improvement is the key principle of our policy. Within our policy, quality, safety, health and the environment are all afforded equal priority, in respect of all goods and services we supply. The guiding principle is continuous improvement and compliance with the requirements of our customers and applicable laws and regulations.
Essential to the functioning of this mechanism is a thorough understanding of the wishes, requirements and expectations of our customers and stakeholders, together with a sound knowledge of process and product specifications. It is necessary to compare the day-to-day execution and delivery of projects against a reference point: the wishes of our customers and stakeholders.
Management encourages employees to follow procedures precisely and to report, or act upon, any deviations that occur. Customer satisfaction and safety are always the guiding principles in this respect: we must prevent products and services with defects from reaching customers, and prevent accidents or damage to the environment from occurring.
The aim is not merely to identify deviations and rectify them, but rather to prevent them, and to prevent their recurrence. This is referred to as the preventive function of the management system, which only operates effectively if we learn from our mistakes. This is known as the continuous improvement of processes, also referred to as the PDCA cycle or the Deming cycle. The mechanism of continuous improvement is essential to the achievement of our objectives, and thereby our vision and mission. Continuous improvement applies to:
- Customer satisfaction; meeting the wishes, requirements and expectations of customers
- The involvement of stakeholders and the identification of their expectations
- The provision of information, instructions and training
- The improvement of products, services and support
- Process control and improvement
- The improvement of supply chain logistics
- The improvement of delivery reliability
- Being a learning organisation
- The improvement of safety and wellbeing
- The prevention of accidents and damage
- The prevention of environmental damage
- Compliance with laws and regulations
- Sustainable environmental solutions, which we achieve through the following:
Design and development
During the engineering phase, your project is worked out in detail. In doing so, our engineers take into account sustainability and the emissions of your future machine. They produce an efficient design in which the generation of heat is avoided as far as possible. The combustion or electric motors applied comply with the highest standards of efficiency.
Overhaul and reuse
We will not always recommend a new installation. In certain cases, it may in fact be advisable to overhaul the existing installation or component and give it a second life. In doing so, we use the original parts, and only those components subject to wear are replaced with new ones. We always recommend replacing electric motors with energy-efficient models. Oil samples are analysed by a laboratory prior to any recommendation to filter or replace them.
Waste streams and the circular economy
Various residual materials remain following the manufacture of our products. These are carefully sorted and reused wherever possible. Used hydraulic oil is disposed of for reuse. Scrap metal is sorted by material type and delivered to recycling companies. Used high-pressure hoses, filters, cleaning cloths and paint residues are separately disposed of as chemical waste. Paper and residual waste are kept separate, and packaging and filler materials received are reused wherever possible.
Management expects all employees (including temporary and contract staff) to actively cooperate and contribute positively to the implementation and continuous improvement of an effective QHSE policy and a permanently healthy enterprise.
All processes, without exception, contribute to the aforementioned objectives and principles. The management system is the instrument by which these processes are directed. It is the tool used by management and other supervisors to control and improve processes, in the interest of our customers and the continuity of our organisation.
